The Store Lead will educate customers regarding the store’s offerings, remain knowledgeable about current store and industry offerings, and guide customers through the purchasing process. The Store Lead is the key point of contact for customer interactions at the dispensary and must provide a positive and distinctive experience. The Store Lead reports to the Store Manager and is responsible for helping oversee the daily operations of the shop.

Main Job Tasks and Responsibilities:

  • Provides friendly, efficient, and personal service to each customer
  • With Store Management, supports management of store staff through effective communication of company goals and policies and cultivates a team environment that delivers exceptional customer service and distinctive customer experiences
  • Ensures compliance with security, inventory, and regulatory protocols unique to the cannabis industry
  • Educates customers on store offerings and new products
  • Accurately processes transactions
  • Effectively communicates with team members and Store Manager to solve problems and improve service
  • Supports a positive work environment
  • Keeps store clean and organized at all times
  • Adheres to company protocols for cash control, inventory management, and procedures
  • Manages store when store manager and assistant manager are off-site or unavailable, particularly staff breaks and as liaison to store management
  • Perform other related duties as requested by Company

Knowledge, Skills & Experience

  • High School Graduate with at least 3 years’ experience in retail, service, or hospitality
  • Attention to detail, strong organizational and interpersonal skills
  • Friendly demeanor, engaging manner, and strong work ethic
  • Enthusiastic interest and/or knowledge of cannabis industry
  • Willingness to stay abreast of new products and developments in the industry
  • Familiarity with BioTrack and METRC a plus

Licenses and other Requirements:

  • Marijuana Handler Permit must be acquired prior to start of employment
  • Must be and remain compliant with any and all legal or company regulations required for working in this industry
  • Over 21 years of age
  • Reliable transportation a must

Interested candidates, please submit your resume, with salary requirements, and cover letter to HR@gw-ind.com with the “specific store” Assistant Manager in which you are applying for in the subject line (example: Electric Lettuce Oregon City Assistant Store Manager).

Please note that internal candidates must have worked in their current position for at least 6 months and be in good standing. 0

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